Our policy on most goods is strictly 14 days. If 14 days have gone by from your confirmed delivery date, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, please reach us using our contact form page.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit/debit card or original method of payment, within 3-6 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted or credited. If you’ve done all of this and you still have not received your refund yet, please contact us directly.
Exchanges (if applicable)
Exchanges can only be made for similar priced items within the same category of sold goods. Please note, all exchanges and shipping expenses will be the customers responsibility. If you have any questions, please contact us.