All orders directly placed on www.paulskiart.com will be shipped from our warehouse in Salt Lake City, Utah via UPS or USPS carriers.
We require 3-4 business days to process all incoming orders. Once shipped, orders will typically take 4-6 business days (UPS/USPS) to arrive within the U.S. Canada orders can take up to 2 weeks pending any customs delays.
Unfortunately we do not offer expedited shipping given we always require 3-4 business days to properly package and box up each order.
Yes! Outside of the U.S, we ship to Canada and most of the EU. If interested in one of our products with no international shipping, kindly contact us and we can accommodate your request. International orders will be shipped via USPS or DHL and all shipping costs are covered by the customer.
We offer a 14-day return policy starting from the date of delivery. Please note that all return shipping costs are the responsibility of the customer. To qualify for a refund, returned goods must be in their original condition and free of damage. We appreciate your cooperation in adhering to these guidelines. Thank you
Once your order has been shipped, an automated email containing a tracking number will be sent to the email used in your order. If you have not received this email, kindly check your spam folder as well or contact us directly.
All orders are carefully packaged and inspected prior to shipping. If you received a damaged item outside of the product description particularly for antique goods, then it would be our responsibility to accept the return and cover shipping costs. Please contact us via email with supporting images.